Integration of buttons into missions

In the DQC Platform, buttons can be added to mission messages to provide recipients with quick access to external tools, issue-resolution platforms, or context-specific resources. This enhances the usability of missions and streamlines the issue resolution process.

Where buttons appear

Buttons are included in the final section of the alert message setup. Each button displays a name and links to a specified URL. Recipients can click the button to immediately navigate to the defined destination.

Buttons allow direct action links in mission messages

How to add a button

To add one or more buttons to an alert:

1. Navigate to the Message step in the alert creation process

2. Expand the Buttons section

3. Enter a Name for the button (e.g., Resolve Issue)

4. Enter a Link (e.g., https://yourtool.com/task/123)

5. Optionally, click + Button to add more

Typical use cases

Buttons can be used to:

• Open internal tools for direct remediation

• Guide users to documentation or dashboards

• Trigger a predefined workflow or approval process

Notes

• Buttons are available in both MS Teams and Email mission messages

• Use descriptive labels (e.g., Review Now, Fix in SAP) to make buttons intuitive

• Learn more: Setting Up an Alert, Participant Selection for missions